EXLA GUARANTEE
We guarantee our merchandise to be free of all manufacturing defects and will accept any defective items for exchange.
RETURNS AND EXCHANGES
In lieu of safety concerns regarding COVID-19, all transactions of facial masks are non-returnable and non-refundable, with the exception of manufacturing defects.
To report any manufacturing defects, please email us at: happy@ex-la.com.
Subject:
“Defective Item, Order #”
Body:
*Please include photos of defective products.